Privacy Statement

Who We Are

At IndustialMachines.net Ltd we are dedicated to preserving the trust and confidence of the visitors to our website; and our Seller’s. We will never sell, trade or rent Your contact information with any other business for the purpose of marketing. Within this Privacy Policy we will provide You with details on when and why we collect Your personal information, how we will use it, the limited conditions under which we may disclose it to others and how we will keep it secure. The collection of Personal Data will always be in line with the General Data Protection Regulation (GDPR).

Our Trading and Correspondence address is at: 5 Arden Court, 1 Arden Road, Alcester, Warwickshire, B49 6HN, United Kingdom

Data Collection

IndustrialMachines.net undertakes to collect Your Data by means that are:

  1. Fair
  2. Legal
  3. Transparent

If You visit IndustrialMachines.net's Auction web-site , Your web-browser automatically discloses, and IndustrialMachines.net's web-server automatically logs, the following information:

  1. The date and time
  2. The IP address from which You issued the request
  3. The type of browser and operating system You are using
  4. The URL of any page that referred You to the landing page
  5. The URL You requested, and whether Your request was successful

This data may or may not be sufficient to identify You.

Any additional Personal Data that You provide, e.g. in a web-form, will also be logged via our database and/or in the form of an email notification. This data can include:

  1. Title
  2. Name (First, Surname)
  3. Company Name
  4. Address (Street, Town/City, Post/Zip Code)
  5. Your Location (Country Your Company resides in)
  6. Telephone Number
  7. Mobile/Cell
  8. Email Address
  9. Website
  10. VAT Number (EU Countries Only)

This data may or may not be sufficient to identify You.

Any additional data that Your web-browser automatically provides may also be logged. This will be the case, for example, if Your browser has previously been requested to store data on Your computer in 'Cookies' (further details provided below) and submits them each time You request a web-page within a particular domain (such as IndustrialMachines.net ).

This data may or may not be sufficient to identify You.

In general, You can browse our website without providing us with any personal information. We use various products (namely Google Analytics and Addthis.com) to collect and analyse traffic to our website, to better understand our visitors; and to offer insight in how we can continually improve. We only collect anonymous statistics, and therefore we do not tie a specific IP address to a specific visit.

You will be required to provide Personal Data in the event that You wish to contact IndustrialMachines.net Ltd, via the ‘Contact Us’ form; via Telephone, Email, registering to receive our Newsletter (further information regarding this provided below); and Placing a Bid at auction.

Subject to the qualifications immediately below, IndustrialMachines.net undertakes to collect Your Data from You and not from other parties. This undertaking is qualified as follows:

  1. Where IndustrialMachines.net reasonably considers that the protection of its financial interests requires that it gather Your Data from other sources, or from additional sources. This applies in particular where IndustrialMachines.net has a lending exposure to You, and seeks information about Your creditworthiness, to ascertain risk.

Where IndustrialMachines.net collects Your Data from sources other than You, it undertakes:

  1. To do so only by legal means; and
  2. To declare to You what sources it uses, and under what circumstances.

IndustrialMachines.net undertakes to declare the purpose of collection in a manner which is clear and meaningful.

Cookies

Cookies are usually small text files, given ID tags that are stored on Your computer's browser directory or program data subfolders. Cookies are created when You use Your browser to visit a website that uses Cookies, to keep track of Your movements within the site, help You resume where You left off, remember Your registered login, theme selection, preferences, and other customisation functions. The website can store a corresponding file (with the same ID tag) to the one they set in Your browser, and in this file, they can track and keep information on Your movements within the site and any information You may have voluntarily given; while visiting the website; such as an email address.

Cookies are often indispensable for websites that have huge databases, need logins, have customisable themes or other advanced features.

Cookies usually don't contain much information except for the URL of the website that created the Cookie, the duration of the Cookie's abilities and effects, and a random number. Due to the little amount of information a Cookie contains, it usually cannot be used to reveal Your identity or personally identifying information.

Standard Uses for Browser Cookies

Website servers set Cookies to help authenticate the user, if the user logs in to a secure area of the website. Login information is stored in a Cookie, so the user can enter and leave the website without having to re-enter the same authentication information over and over.

Session Cookies are also used by the server to store information about user page activities, so users can easily pick up where they left off on the server's pages. By default, web pages really don't have any 'memory'. Cookies tell the server what pages to show the user, so the user doesn't have to remember or start navigating the site all over again. Cookies act as a sort of “bookmark” within the site.

Cookies are NOT viruses. Cookies use a plain text format. They are not compiled pieces of code, so they cannot be executed nor are they self-executing. Accordingly, they cannot make copies of themselves and spread to other networks to execute and replicate again. Since they cannot perform these functions, they fall outside the standard virus definition.

References
AllAboutCookies.org - http://www.allaboutcookies.org

Mailing List (Newsletter)

As part of the registration process in order to receive our auction e-newsletter, we collect Personal Data including Email Address, First Name, Surname (Last Name), Company Name and Country. Additional information which is supplied as part of the registration process (Auction Account Registration), is not used in relation to the e-newsletter, it is only for Bidding/Account purposes. During the registration process, you will be provided with the option to receive our e-newsletter by way of a tick box (this is optional).

We store this data securely within our database and we never sell, rent or trade our email lists with any other organisation. We will use Your email address for the purpose of sending You our e-newsletter/s which You have requested to receive. You can opt out or update Your preferences of future mailings at any time, by using the ‘Unsubscribe’ link provided on the e-newsletter, within Your Auction Account; or by using our ‘Contact’ form via the website. We gather statistics in relation to clicks and email opening, using industry standard technologies to help us monitor and improve (where possible).

From time to time in addition to our auction e-newsletters, we work alongside other companies (our Marketplace Advertisers) and will market equipment on their behalf to our database. E-Newsletter’s relating to the Marketplace equipment are sent monthly; if the option to receive Marketplace Trade Updates has been selected at registration; or a later time within Your Auction Account. Equipment advertised will be relevant to the industries which You have selected as being related to Your business. At no point will external companies have access to our database and/or email lists, and all emails are sent from IndustrialMachines.net directly. Our company logo and text stating we are associated with the email will be present, so You can be assured of the data handling.

Auction Account Registration

For companies who are interested to place a Bid and purchase equipment from an auction advertised on IndustrialMachines.net Auction website, Personal Data for the purposes of account set up, and potential future billing is required. There is a one-step registration process which is provided via a web form. The information provided will include:

  1. Title
  2. First Name
  3. Last Name (Surname)
  4. Email Address
  5. Company Name
  6. Street
  7. City/Town
  8. Post/Zip Code
  9. Location (Country the Company Resides in)
  10. Telephone
  11. IP Address & Date/Time of Registration (will be provided to us within the email notifications automatically)

This data may or may not be sufficient to identify You.

This information is stored securely within our database and is used solely for the purpose of Bidding and Billing in relation to the LOTS advertised at auction. In the event that the Seller of the assets is not IndustrialMachines.net Ltd, winning Bidders information will be provided to the Seller for the purposes of generating a Sales Invoice; and to discuss the collection of the assets. In the event this will happen, it will be detailed as such on the Sale Information page.

Data can be updated at any given time, either directly within the Auction Account, or a request can be made to IndustrialMachines.net via the telephone number or Contact Form to action this.

At any time, we can provide information upon request as to what Personal Data we hold. In addition, data can be erased upon request, subject to ensuring that the removal of such data will not cause a detrimental effect on IndustrialMachines.net; namely, if such data is present in our ‘Ban List’, which is in place to prevent abusive behaviour being carried out (further information provided below).

In the event You request for Your account to be deleted, data will be removed from the website and database; and future access will not be possible.

Links to Other Websites

Our website contains links to other websites, with which we have no control; and cannot be held responsible for the protection, and privacy of information that You provide; while visiting those sites/contacting those companies. External websites are not governed by this Privacy Policy. IndustrialMachines.net will not offer any assurances or accept any responsibility for the way in which an External company handles Your Data. If You require further information as to how these sites use Your Data, You will need to refer to each website’s own privacy statement.

Ban List / Blocked Data

At IndustrialMachines.net certain guidelines are set out for using our platform, whether it be for advertising; or contacting our Sellers/Advertisers for the purpose of intent to purchase equipment and placing a Bid at auction. These Terms are set out in our Terms of Use.

Should any User act in a way we feel is abusive, harmful or inappropriate, we will without prior notice, add Your Data to our Ban List. Data which may be included is as follows:

  1. Name
  2. Company Name
  3. Telephone
  4. Email Address
  5. Website
  6. IP Address

If You are a Buyer at auction, it will also result in the data being archived, so that we can be notified if a further attempt to Bid is made; and subsequently block this action. The Ban List is in place to ensure that abusive behaviour will not be carried out which could otherwise cause offense or be detrimental to the operation of IndustrialMachines.net. Data within the Ban List will be retained for as long as we deem necessary, which may be indefinite.

Date Security

IndustrialMachines.net undertakes to store Your Data in a manner that ensures security against unauthorised access, alteration or deletion, at a level appropriate with its sensitivity. Access to the database is via a secure login, which only key employees are privy to.

IndustrialMachines.net undertakes to transmit Your Data in a manner that ensures security against unauthorised access, alteration or deletion, at a level appropriate with its sensitivity. Access to the database is via a secure login, which only key employees are privy to.

IndustrialMachines.net undertakes to implement appropriate measures to ensure security of Your Data against inappropriate behaviour by IndustrialMachines.net's staff-members and contractors These include:

  1. Training for staff in relation to privacy
  2. Access Control - To limit access to Your Data to those staff and contractors who have legitimate reasons to access it
  3. Reminders to staff and contractors from time to time about the importance of data privacy, and the consequences of inappropriate behaviour
  4. Declaration of appropriately strong sanctions that are to be applied in the event of inappropriate behaviour
  5. Clear communication of policies and sanctions

Data Use

Use refers to the application of Your Data by any part of IndustrialMachines.net , or any staff-member or contractor working on behalf of IndustrialMachines.net. IndustrialMachines.net undertakes to use Your Data only for:

  1. The purposes for which it was collected
  2. Such other purpose as are subsequently agreed between IndustrialMachines.net and You
  3. Such additional purposes as may be required by law . In these circumstances, IndustrialMachines.net will take any reasonable steps available to it to communicate to You that the use has occurred, unless it is precluded from doing so by law; and
  4. Such additional purposes as are unauthorised by law (in particular to protect IndustrialMachines.net's interests, e.g. if it believes on reasonable grounds that You have failed to fulfil Your undertakings to IndustrialMachines.net or have committed a breach of the criminal law)

IndustrialMachines.net undertakes to use Your Data only if it has demonstrable relevance to the particular use to which it is being put.

IndustrialMachines.net undertakes to use Your Data in such a manner as to take into account the possibility that it is not of sufficient quality for the purpose , e.g. because it is inaccurate, out-of-date, incomplete, or out-of-context.

Data Disclosure

Disclosure refers to making Your Data available to any party other than IndustrialMachines.net and You. The term disclosure may include many different conditions of data transfer, including sharing and giving. IndustrialMachines.net undertakes to disclose Your Data only under the following circumstances:

  1. In the course of business being conducted between You and IndustrialMachines.net , where disclosure is necessary to a contractor, such as a transport company. Where Your Data is disclosed in this way, IndustrialMachines.net undertakes to ensure that the contractor's actions are compliant with these Terms
  2. In other circumstances that are directly implied by the purpose agreed between You and IndustrialMachines.net at the time of data collection or subsequently. Where Your Data is disclosed in this way, IndustrialMachines.net undertakes to ensure that the contractor's actions are compliant with these Terms
  3. With Your consent , or at Your request
  4. Where required by law , such as a provision of a statute, or a court order such as a search warrant or subpoena. In these circumstances, IndustrialMachines.net will take any reasonable steps available to it to communicate to You that the disclosure has occurred, unless it is precluded from doing so by law
  5. Where permitted by law (e.g. the reporting of suspected breach of the criminal law to a law enforcement agency; and in an emergency, where IndustrialMachines.net believes on reasonable grounds that the disclosure of Your Data will materially assist in the protection of the life of health of some person), provided that IndustrialMachines.net will apply due diligence to ensure that the exercise of the permission is justifiable

In all cases, IndustrialMachines.net undertakes to disclose only such of Your Data as is necessary in the particular circumstances.

Data Retention and Destruction

Subject to the qualifications immediately below, IndustrialMachines.net undertakes:

  1. To retain Your Data only as long as is consistent with its purpose; and
  2. To destroy Your Data when its purpose has expired, and to do so in such a manner that Your Data is not subsequently capable of being recovered

This undertaking is qualified as follows:

  1. Your Data may be retained in IndustrialMachines.net's logs, backups and audit trails within short-term retention cycles that are devised to protect the company's operations. In such cases, Your Data will be destroyed in accordance with those cycles
  2. Your Data if present in our Ban List (as detailed above) will be retained for as long as IndustrialMachines.net deem necessary, which may be indefinite.
  3. Your Data for the purpose of review/reference will be retained in the form of email notifications once generated (Auction Account Registration, Sell Your Assets, Auction Registration, Newsletter Registration, Direct Message (Contact Form), Won LOT Notification, Auto Bid Notification, Outbid Notification).
  4. Your Data may be retained beyond the expiry of its purpose if that is required by law, such as a provision of a statute, or a court order such as a search warrant, or a warning by a law enforcement agency that delivery of a court order is imminent. In these circumstances, IndustrialMachines.net:
    • Will take any reasonable steps available to it to communicate to You that Your Data is being retained, unless it is precluded from doing so by law; and
    • Will only retain Your Data while that provision is current, and will then destroy Your Data
  5. Your Data may be retained beyond the expiry of its purpose if it is authorised by law (in particular to protect IndustrialMachines.net's interests, e.g. if it believes on reasonable grounds that You have failed to fulfil Your undertakings to IndustrialMachines.net or have committed a breach of the criminal law). In these circumstances, IndustrialMachines.net will only retain Your Data while that situation is current, and will then destroy Your Data

Access by You to Your Personal Data

IndustrialMachines.net undertakes to provide You with access to Your Data, subject to only such conditions and processes as are reasonable in the circumstances. In particular, IndustrialMachines.net undertakes to enable access:

  1. Conveniently
  2. Without unreasonable delay; and
  3. Without cost

IndustrialMachines.net undertakes to establish and operate identity authentication protections for access to Your Data that are appropriate to its sensitivity, but practical.

You can have access to the following information:

  1. The purpose of processing
  2. The Personal Data concerned
  3. The recipients to whom the Personal Data have or will be disclosed
  4. The right to request rectification or erasure of Personal Data (subject to such data being removed will not create a potential adverse effect to the operation of IndustrialMachines.net (as detailed above (namely the Ban List))
  5. Where Personal Data is not collected from You, any available information as to the source (e.g. for the protection of IndustrialMachines.net’s financial interests)

In the event that You dispute some aspect of Your Data, IndustrialMachines.net undertakes to take reasonable steps in relation to the amendment, supplementation or deletion of Your Data.

You undertake:

  1. Not to seek access for frivolous purposes, or unreasonably frequently;
  2. To accept that deletion of some data may not be consistent with the provision of particular services by IndustrialMachines.net to You

Information About Data Handling Practices

IndustrialMachines.net undertakes to make information available to You about the manner in which IndustrialMachines.net handles Your Data:

  1. In general terms, in a readily accessible manner; and
  2. In more specific terms, on request

Where Your Data is disclosed to a contractor, IndustrialMachines.net undertakes to make information available to You on request about the manner in which the contractor/s handle Your Data.
IndustrialMachines.net undertakes to ensure that the information provided is meaningful, and addresses Your concerns.
You undertake:

  1. Not to seek such information for frivolous purposes, or unreasonably frequently; and
  2. To accept that the disclosure of excessive detail may harm the security of Your Data and IndustrialMachines.net's business processes, and may harm IndustrialMachines.net's commercial interests

Handling of Enquiries, General Concerns and Complaints

If You have enquiries, general concerns, or complaints about this policy, or about how IndustrialMachines.net's handles Your Data:
To communicate them in the first instance:

  1. To IndustrialMachines.net only
  2. In sufficient detail
  3. Through a channel made available by IndustrialMachines.net for that purpose (Contact Form / Direct Email, Postal Address, Telephone)

IndustrialMachines.net undertakes:

  1. To provide one or more channels for communications to IndustrialMachines.net, which are convenient to users (highlighted above)
  2. To promptly provide acknowledgement of the receipt of communications, including the provision of a copy of the communication, the date and time it was registered
  3. To promptly provide a response to the communication, in an appropriate and meaningful manner

You further undertake to not pursue IndustrialMachines.net through any Regulator or any media (including Social Media) until and unless:

  1. IndustrialMachines.net has had a reasonable opportunity to respond to the initial communication; and
  2. while IndustrialMachines.net and You remain conducting a meaningful dialogue about the matter
  3. IndustrialMachines.net has exhausted all avenues to resolve the matter

Enforcement

IndustrialMachines.net declares that its undertakings in this policy are intended to create legal obligations , and that those obligations are intended to be enforceable under appropriate laws in appropriate jurisdictions. These include laws relating to data protection, privacy, fair trading, corporations and criminal laws.

You undertake to seek enforcement only in a jurisdiction that is relevant to the transactions that have taken place between You and IndustrialMachines.net, in particular the jurisdiction in which You live or in which You performed the relevant acts, and the jurisdiction in which IndustrialMachines.net is domiciled or performed the relevant acts.

If You wish to discover the relevant laws in any particular jurisdiction, IndustrialMachines.net draws Your attention to the following resources:

  1. WorldLII Privacy Links
  2. Compilation of [U.S.] State and Federal Privacy Laws, Privacy Journal, Providence RI
  3. Privacy Law Sourcebook 2004, EPIC, Washington DC
  4. The Australian Privacy Foundation's pages:
    1. International Instruments Relating to Privacy Law
    2. Privacy Laws of Countries of the World
    3. Privacy Laws of the Commonwealth of Australia
    4. Privacy Laws of the States and Territories of Australia
    5. Privacy International

Changes to These Privacy Undertakings

IndustrialMachines.net undertakes:

  1. Not to materially change this policy in a manner that reduces the protections for Your Data
  2. To take all possible steps to prevent any company that acquires this company or any of its relevant assets from materially this policy applicable to Your Data in a manner that reduces the protections for Your Data;
  3. Where it is considering making changes to this policy, or creating a more specific policy relating to specific services, to make the updated policy readily available at any time via IndustrialMachines.net Auctions.
  4. To maintain prior versions of this policy in such a manner that they are dated, and readily accessible.

Definitions

IndustrialMachines.net means IndustrialMachines.net Limited including www.IndustrialMachines.net

Your Data / Personal Data means data that is capable of being associated with You, whether or not it includes an explicit identifier such as Your Name or Email Address. In particular it encompasses all data that IndustrialMachines.net is capable of correlating with You, using such means as server-logs and cookie-contents.

Your Data does not refer to data that can no longer be associated with You. This includes aggregated data that does not and cannot identify the individuals whose data are included in the aggregation.

Consent means Your concurrence with an action to be taken by IndustrialMachines.net. Consent may be express or implicit, but in either case must be informed and freely-given.